AO3/1 Business Support Officer

We think outside the box by redefining recruitment.


Through long-term partnerships, we connect the right people with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking a Business Support Officer (AO3/1) for a State Government Department based in Cairns.

The important parts:

• Hours: Monday to Friday, 36.25 hrs/week
• Payrate: $50.37/hr 
• Start: ASAP – contract to October 2025 with potential for extension

What you will be required to do:

• You will provide high-level administrative and business support to ensure effective service delivery and smooth operations across the department.
• Act as a central contact for regional staff, providing quality information across finance, records, and administration.
• Deliver a high standard of customer service including managing escalated queries with professionalism, negotiation, and dispute resolution.
• Prepare, monitor, and maintain reports while coordinating reporting and workflow management.
• Provide administrative support to senior leaders, including the Regional Director, ensuring correspondence and documentation are accurate and timely.
• Support the preparation and quality assurance of briefing notes, executive correspondence, and ministerial responses.

To be successful in the role you will:

• Have recent experience with Excel and other reporting tools.
• Bring previous State Government experience in similar administrative or business support roles.
• Demonstrate strong skills in communication, time management, and problem solving.
• Be able to work well under pressure and manage competing priorities.
• Hold full working rights in Australia.
• Have reliable transport to and from work.
• Demonstrate a positive and proactive approach to workplace safety.

What’s on offer for you:

• Opportunity to work within a respected State Government department.
• Supportive and professional workplace culture.
• Potential for contract extension and further career development.

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate.

If you aspire for better, let’s work together.

If you’re ready, click apply now or contact our branch on 07 4044 2666 regarding this position.