Administration – Housing Officer

We think outside the box by redefining recruitment.


Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

Synergie Australia is seeking an Administration & Customer Service Officer for a valued client in Gladstone. You will be employed by IPA on a labour hire basis and play a key role within the Social Housing and Housing Assistance Team, delivering essential services to clients both in-office and in the community.

The important parts:

• Full-time – Monday to Friday
• Immediate start available
• Work directly with clients to support social housing and housing assistance initiatives

What you will be required to do:

As an Administration & Customer Service Officer, you will provide vital frontline support and administrative assistance. Duties include:

• Assessing housing applications against eligibility criteria
• Delivering high-quality customer service as the first point of contact for office visitors
• Managing tenancy waitlists, allocations, and vacancies
• Conducting annual property inspections
• Raising and managing work orders for property upgrades and maintenance
• Supporting daily office operations with a variety of administrative tasks

To be successful in the role you will:

• Have previous administration experience in a fast-paced, team-focused environment
• Demonstrate empathy and emotional intelligence when engaging with vulnerable clients
• Have experience in social services or housing (highly regarded)
• Have full working rights in Australia
• Have access to reliable transport to attend work
• Demonstrate a positive attitude towards safety and client wellbeing in every task

What’s on offer for you:

• Immediate start in a meaningful, community-focused role
• Opportunity to work within a supportive and professional team
• Experience and exposure in the social services and housing sector

Synergie Australia delivers a full 360º recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let’s work together.

If you’re ready, click Apply Now or contact our Gladstone branch on 07 4924 9600 for a confidential discussion.